Frequently Asked Questions at Purple Hippo Jewellery.

How do I find my rings size?

You can find your ring size quite easily by yourself. This is the best way we found.

  1. Cut a thin strip of paper.

  2. Wrap the piece of paper round the base of the finger, make sure you don't have it too tight, remember your ring must fit over your knuckle.

  3. Put a mark where the paper joins and then measure the distance. You should then have your inner circumference measurement. Use this measurement to find your ring size.

inner circumference            UK ring size

  • 50.58 mm                 L

  • 51.87 mm                 M

  • 53.82 mm                 N

  • 54.51 mm                 O

  • 55.76 mm                 P

  • 57.15 mm                 Q

  • 58.47 mm                 R

  • 60.00 mm                 S

  • 61.29 mm                 T

 

I want an out of stock piece....

No problem, just get in contact with us. We will let you know an approximate time scale for getting the piece of jewellery to you. This service is only available to 'out of stock' items and not for items marked 'last few', 'limited stock' and 'last one'.

 

Are your earrings nickel free?

 

Yes, our earrings are sterling silver and comply with European nickel directives. However, we cannot guarantee that they are made in a nickel free environment. It’s a bit like peanuts really!!

How do you measure your jewellery?



Our given measurements do not include the ear hooks, chains of leather cords. The given bracelet measurements are for the whole bracelet.

 

What payment do you accept?

We accept credit cards, debit cards and PayPal.

 

Can I cancel my order?

Yes you can, please click here

 

Office dog?

 

Our office dog, Phoebe, is a lovely blue roan Cocker Spaniel. She has, like all spaniels do big floppy ears a big nose and she gets very smelly when wet. You can't leave food unattended when she is a around as it tends to get eaten by her. She loves walks, food and fuss. 

 

Please note....

 

As our gemstone beads are natural products there will be small variations in colour, but we think the adds to the charm. Also, there will be slight differences in the silver charms and pendants pictured and those you receive, this is because each piece is hand cut and crafted, so not two pieces are ever the same.

How do I contact you?

 

We can be contacted in the following ways...

Email: sales@purplehippo.co.uk

By phone: 0141 366 3306

By post

Silver Clouds Jewellery trading as Purple Hippo,

272 Bath Street

Glasgow. G2 4JR

 

Companies house number - SC528802

VAT number  264243414